Thank you for choosing WorksheetKing. This Cancellation & Refund Policy explains how cancellations, refunds and product-access issues are handled for purchases made through our website.
01. Digital Products
WorksheetKing primarily provides digital educational resources such as worksheets, printable activities, learning materials, bundles and downloadable files.
Important: Because our products are digital and can be downloaded, saved or accessed electronically after purchase, completed purchases are generally non-refundable once the digital product has been delivered or made available for download.
02. Refunds for Change of Mind
We generally do not provide refunds for purchases made by mistake, change of mind, accidental purchases, failure to review the product description, or simply deciding that the product is no longer required after purchase.
We strongly recommend reviewing the product description, included resources, previews and other available information before completing your purchase.
03. Order Cancellation
Because digital products may be delivered or made available immediately after payment, orders generally cannot be cancelled once the purchase has been completed and the product has been delivered or made available.
Please check your order carefully before payment. Once a digital product has been delivered or made available for download, cancellation may no longer be possible.
04. Product Not Received or Access Problems
We understand that technical problems can occasionally occur. If you have completed a purchase but have not received your product, download link, order email or access to the purchased resource, please contact us.
Before contacting support, please check your email inbox, spam/junk folder and the email address used during checkout.
We are happy to help. If you have paid for a product but cannot access or download it because of a technical issue on our side, please contact us and we will make reasonable efforts to resolve the issue.
05. Incorrect or Defective Digital Product
If you believe that you received an incorrect file, a significantly defective file, or a product that does not correspond to the product purchased, please contact us as soon as possible.
Depending on the circumstances, WorksheetKing may provide a corrected file, replacement download, alternative solution or, where appropriate, a refund.
06. Duplicate Purchases
If you accidentally purchase the same digital product more than once, please contact our support team with your order details.
We will review duplicate-payment requests on a case-by-case basis and may provide an appropriate resolution where the circumstances justify it.
07. Approved Refunds
If a refund is approved by WorksheetKing, the refund will generally be issued to the original payment method used for the purchase, subject to the applicable payment gateway and banking timelines.
The time required for the refunded amount to appear in your account may vary depending on your bank, card issuer, payment provider or other financial institution.
08. Refund Request Requirements
To help us investigate your request quickly, please include the following information when contacting us:
- Your name
- Email address used for the purchase
- Order number
- Name of the purchased product
- Description of the problem or refund request
- Relevant screenshots or other supporting information, where applicable
09. Fraudulent or Unauthorized Transactions
If you believe that a transaction was made without your authorization, please contact us immediately and also contact your payment provider or bank where appropriate.
We may request reasonable information necessary to investigate a disputed transaction.
10. Policy Updates
WorksheetKing may update or modify this Cancellation & Refund Policy from time to time to reflect changes in our products, services, payment processes or applicable requirements.
Any updated version will be published on this page.
11. Contact Us
If you have questions about a cancellation, refund, payment or access issue, please contact WorksheetKing.
Need Help With Your Order?
Our support team will be happy to assist you with product access and order-related issues. business.worksheetking@gmail.com